FAQ
1. What products do you offer?
Àṣàkẹ́ Adornments offers a curated collection of handmade and culturally inspired adornments, including waist beads, anklets, bracelets, and premium curly hair extensions. Each piece is crafted with care to celebrate beauty, heritage, and individuality.
2. Where are you based?
We are proudly based in Hull, United Kingdom, and serve customers across the UK and internationally.
3. Do you ship internationally?
Yes, we offer worldwide shipping! Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
4. How long does delivery take?
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UK orders: 2–4 working days
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International orders: 5–10 working days
You will receive a tracking number once your order has been dispatched.
5. Can I track my order?
Yes! All orders come with a tracking number. You'll receive an email with tracking details once your order is shipped.
6. What payment methods do you accept?
We accept secure payments through:
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Visa, MasterCard, American Express
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Apple Pay & Google Pay
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Shopify Payments
7. Can I return or exchange an item?
Due to the intimate and handmade nature of our products (especially waist beads and hair extensions), we do not accept returns or exchanges unless the item arrives damaged. If there’s an issue, please contact us within 24 hours of delivery.
8. Do you make custom orders?
Yes! We accept custom waist beads. Send us a message via the contact form or email us at info@asakeadornments.com with your preferences.
9. How do I contact you?
You can reach us via:
📧 Email: info@asakeadornments.com
📱 Instagram: @asakeadornments